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By entering or browsing the website of American
Express Corporate Travel Belgium & Luxembourg (hereafter: 'the
website', 'American Express Internet site', 'tradefairs.be', 'expressone.be',
'aexp.be'), the user agrees to the terms and conditions set out
in this 'Disclaimer & privacy Notice'.
All references to 'Amex', 'American Express' or derivatives thereof
in this disclaimer apply to the Belgium & Luxembourg office
of American Express: American Express Business Travel nv/sa.
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Copyright and all right reserved on this site
©2000-2003 Johan Poelmans and American Express Business Travel.
You may not modify, reformat, copy, display,
distribute, transmit, publish, license, create derivative works
from, transfer or sell any information, products or services obtained
from the American Express Internet site without the express and
formal written approval from American Express Business Travel nv/sa.
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We do not use our sites to knowingly sollicit data from or market
to persons under the age of 18.
The user, by visiting the site or using it's contents, services
or products, acknowledges that he is of sufficient legal age to
create binding legal obligations for any liability he may incur
as a result of the use of this site. The user represents the company
using this website and is legally and financially authorised to
enter in any transaction or agreement, arising as a result of the
use of our websites.
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Information collection
When you browse our sites and have not registered
for any online service from American Express Business Travel nv/sa,
you browse anonymously. Personal information - such as your name,
address, phone number or E-mail address - is not collected as you
browse. American Express Business Travel nv/sa may, however, use
"cookies" to collect information about how our site is
used. Information, such as the server your computer is logged onto,
your browser type, and whether you responded to a American Express
Corporate Travel nv/sa banner ad or E-mail may be collected and
tracked in aggregate. This information is used for the purpose of
measuring response rates to banner ads and E-mail offers. [
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Registration
for Online Products and Services.
In order to provide you with
a particular product or service online, we request that you voluntarily
supply us with personal information, including your E-mail address
and account number (if you are a American Express Business Travel
customer), for purposes such as correspondence, site registration,
making a purchase, or participating in online surveys and enabling
us to provide an online product or service to you in an efficient
manner.
If you are known to us as a registered user
of a American Express Business Travel online service, we may combine
information about your use of our websites and the online product
or service you utilize with certain other online and offline information
we have about you as a American Express Business Travel customer
and information you have provided to us as well as information available
from external sources, such as census bureau data, in order to customize
your online experience and present you with relevant online and
offline offers and updates. We may also use a "cookie"
to enable our server to recognize you as a registered American Express
Corporate Travel online service user when you re-enter the site.
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Use
of Information
We may use information you have given us to,
for example, provide a service, ensure proper billing, measure consumer
interest in our various services and inform you about products and
services. If you provide us with your E-mail address, or have done
so in the past, or if we obtain you E-mail address from another
source, we may send you E-mail offers. These offers may be based
on information you provided in your initial transaction with us,
in surveys, from information that may indicate purchasing preferences
and lifestyle, as well as information available from external sources,
such as census bureau data. These E-mail offers come directly from
American Express Business Travel.
Please note that we do not provide your E-mail
address or any other personal and/or confidential data to our business
partners, suppliers, parent companies or affiliates. However, we
may send you offers on behalf of our business partners. Keep in
mind that if you take advantage of an offer from a American Express
Corporate Travel business partner and become their customer, they
may independently wish to send offers to you. In this case, you
will need to inform them separately if you wish to decline receiving
future offers from them.
Our goal is to deliver offers to people who
we believe will find them of value. Offers are developed and managed
under strict conditions designed to safeguard the security and privacy
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Declining
E-mail offers
American Express Business Travel provides customers
with an easy means to decline receiving E-mail offers. Although
some customers tell us they appreciate receiving notice of these
carefully designed opportunities, we recognize the importance of
providing you with choices. At any time, you may request to discontinue
receiving these offers from us by simply replying to the E-mail
and informing us of your preferences. All E-mail offers that you
receive from American Express Business Travel will inform you of
how to decline receiving further E-mail offers. [
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Company
Commitment to privacy
In keeping with our parent companies' long-standing
leadership in consumer privacy protection, American Express Corporate
Travel is actively involved with current industry initiatives to
preserve individual privacy rights on the Internet and in all aspects
of electronic commerce.
The American Express Business Travel Privacy Statement applies
these principles to our online customers and defines our commitment
to protecting their privacy.
This American Express Business Travel Privacy
Statement applies only to our Belgian and Luxembourg customers or
visitors. If you are a Belgian or Luxembourg customer and you have
questions about our online privacy Statement, please send an E-mail
to our Quality and Compliance Officer, Mrs Marie-Pierre Rosmeulen.
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Linked
Internet Sites
You should be aware that other Internet Sites
to which you link from our web sites may contain privacy provisions
that differ from the provisions of our privacy Statement. [
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American Express Business Travel, as well as third party providers
and distributors, do not warrant the accuracy, completeness or fitness
for a particular purpose of any of the content or data found on
this website.
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In no event shall American Express Business Travel, third party
providers or distributors be liable for any injury, loss, claim,
damage, or any special, exemplary, punitive, incidental or consequential
damages of any kind (including, but not limited to lost profits
or lost savings), whether based in contract, tort or otherwise,
which (i) arises out of or is in any way connected with any use
of this site or content found herein, (ii) any failure or delay
(including, but not limited to the use of or inability to use any
component of this site for requesting reservations), or (iii) the
performance or non-performance by American Express Business Travel,
third party providers or distributors, even if such party has been
advised of the possibility of such damages, or for any other party.
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The user shall defend and indemnify American Express Corporate
Travel, third party providers and distributors from and against
any claim or cause of action, brought on by or on the behalf of
the user in excess of the liability described herein or by third
parties as a result of his use of this website.
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The relationship between American Express Business Travel and
the user will be that of independent contractors, and neither of
them nor any of their respective officers, agents or employees will
be held or construed to be partners, joint ventures, fiduciaries,
employees or agents of the other.
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The booking tools on our web sites are provided
by Amadeus. These features are provided solely to permit the user
to determine the availability of travel related goods and services
and to make legitimate reservations or otherwise transact business
with suppliers. The user is allowed to use our websites, and the
tools contained herein, for this purpose and shall not use these
sites or tools to make any speculative, false or fraudulent requests.
Furthermore, the user agrees to abide by the terms and/or conditions
of purchase imposed by any supplier with whom the user elects to
deal, including but not limited to, payment of all amounts of fares,
products or services.
Requests a) for an anticipated departure within
less than 48 hours after submission of reservation, b) submitted
on Friday and with an anticipated departure before the opening of
business on Monday morning cannot be guaranteed by American Express
Corporate Travel or third party suppliers.
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These disclaimer and privacy conditions are governed by the laws
of Belgium. The user consents and submits to the exclusive jurisdiction
of the state and federal courts located in Belgium, in all questions
and controversies arising out of his use of the site and these Disclaimer
and Privacy conditions.
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Our websites contain links to third party websites as well as information
provided by third parties. American Express Business Travel in
no way operates or guarantees the information, content, products,
services and/or software by or from these third parties. Links and
Information to or from third parties are solely provided for the
convenience of the user and it is the user's sole responsibility
to use
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Wettelijke borgstelling: Een wettelijke borgstelling ten bedrage van EUR 285.077,55 dekt onze beroepsverbintenissen onder de voorwaarden voorzien door het K.B. van 30 juni 1966 gewijzigd bij K.B. van 1 februari 1975. Deze borgstelling mag slechts worden aangewend na verzending aan de schuldenaar per aangetekend postschrijven, van een aanmaning tot betaling en van een kopie ervan, eveneens per aangetekend postschrijven aan de "Commission Communautaire Française", Dienst voor Toerisme, Waterloosesteenweg 103, B-1000 Brussel. Voor elke schuld die niet binnen de 12 maanden wordt ingevorderd, zal geen aanspraak meer kunnen worden gemaakt op deze borgstelling. Verzekerd tegen financieel onvermogen bij het Garantiefonds Reizen, Metrologielaan 8, B-1130 Brussel, tel.: +32 (0)2 240 68 08, fax: +32 (0)2 240 68 08 Cautionnement légal: Un cautionnement légal d'un montant de EUR 285.077,55 couvre nos activités professionnelles dans les conditions prévues par l'A.R. du 30 juin 1966 modifié par l'A.R. du 1 février 1975. Ce cautionnement ne peut jouer qu'après l'envoi, par lettre recommandée à la poste, d'une mise en demeure au débiteur et d'une copie (également recommandée) à la Commission Communautaire Française, Service Tourisme, Bld de Waterloo 103, B-1000 Bruxelles. Une dette non réclamée dans les douze mois ne sera plus prise en considération pour la mise en jeu du cautionnement. Assuré contre l'insolvabilité financière auprès du Fonds de Garantie Voyages, avenue de la Métrologie 8, B-1130 Bruxelles, tél.: +32 (0)2 240 68 00, fax: +32 (0)2 240 68 08. Legal guarantee: A surety of EUR 285,077.55 guarantees our professional commitments under the terms of the Royal Decree of 30 June 1966, as amended by the Royal Decree of 1 February 1975. This guarantee may only be used after due notification to the debtor, by registered mail, with a copy (also by registered mail) to the "Commission Communautaire Française, Service Tourisme", Boulevard de Waterloo 103, B-1000 Brussels. Debts unclaimed within twelve months are not covered by this guarantee. Insured against financial incapacity with the "Garantiefonds Reizen", Metrologielaan 8, B-1130 Brussels, phone: +32 (0)2 240 68 00, fax: +32 (0)2 240 68 08. BIJZONDERE VOORWAARDEN American Express Business Travel N.V. - 1. American Express Business Travel NV zal bij verkoop van brochureproducten de annulatievoorwaarden overnemen die vermeld zijn in de brochures. In alle andere gevallen zal de vergoeding verschuldigd door de reiziger bij annulatie vastgesteld worden in functie van de door American Express Business Travel NV gemaakte onkosten.
- 2. De overeengekomen prijs kan tot voor en na de vertrekdatum naar boven of naar onder worden herzien voor zover de herziening het gevolg is van een wijziging in:
a. de op de reis toegepaste wisselkoersen, en/of
b. de vervoerskosten, met inbegrip van de brandstofkosten, en/of
c. de voor bepaalde diensten verschuldigde heffingen en belastingen. - 3. In het geval van niet betaling van een factuur binnen de dertig dagen zal er, zonder ingebrekestelling van rechtswegen een verwijlinterest verschuldigd zijn van 12%.
Bovendien wordt het bedrag van de factuur van rechtswege verhoogd met EUR 25 voor gemaakte dossierkosten. - 4. Alle fees zijn vermeld zonder BTW. Een transactie is een uitgifte of terugbetaling van een luchtvaart- of treinticket, een reservatie of annulatie van een hotel of wagenverhuur, alle andere zoals vermeld in de beschrijving op de factuur.
- 5. Een terugbetaling kan enkel gebeuren na het terugsturen van de vervoersbewijzen. Deze verzending is de verantwoordelijkheid van de klant.
CONDITIONS PARTICULIERES American Express Business Travel S.A. - 1. American Express Business Travel S.A. pratiquera, pour la vente de produits proposés dans les brochures, les conditions d'annulation que y sont mentionnées. Dans tous les autres cas, l'indemnité redevable par le client en cas d'annulation sera calculée en fonction des frais engendrés par American Express Business Travel SA.
- 2. Le prix convenu dans le contrat pourra être revu à la hausse ou à la baisse avant et après la date de départ pour autant que cette révision résulte d'un changement:
a. des taux de change appliqués au voyage, et/ou
b. du coût de transport, y compris le coût du carburant, et/ou
c. des redevances et taxes relatives à certains services. - 3. Au cas où la facture ne serait pas payée endéans les trente jours, il sera compté au client, à juste titre et sans aucune mise en demeure, une indemnité de retard égale à 12%.
De plus, EUR 25 seront ajoutés au montant de la facture pour frais de dossier. - 4. Tout frais (<<fees>>) est mentionné hors TVA. Une transaction est une émission ou remboursement d'un billet d'avion ou ferroviaire, une réservation ou annulation d'hôtel ou de voiture de location ou comme mentionnée dans la description sur la facture.
- 5. Tout remboursement est sujet au renvoi des titres de transport. Cet envoi est la responsabilité du client.
PARTICULAR CONDITIONS American Express Business Travel SA/NV - 1. American Express Business Travel sa/nv will apply the cancellation terms as mentioned in the brochures when selling tour operator products. In all other cases the indemnity, due by the traveller at cancellation, will be determined according to the expenses generated by American Express Business Travel sa/nv.
- 2. The price agreed upon can be revised upwards or downwards before and after departure date, as long as the revision is due to a change in:
a. the currency conversion applied for the trip, and/or
b. the transportation cost, including fuel prices, and/or
c. the fees and taxes related to certain services - 3. In case of non-payment of an invoice within 30 days the client will have to pay, rightly and without former notice, interest charges of 12%. In addition a handling fee of EUR 25 will be added at the due dates as an administrative charge.
- 4. All fees are mentioned without VAT. A transaction is the issuance or refund of an airline or rail ticket, the reservation or cancellation of a hotel or car rental or as mentioned in the description on the invoice.
- 5. For a refund, tickets must be returned to the agency. The mailing is the client's responsibility.
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If you require more information about out Disclaimer & Privacy
Policy, please contact:
American Express Business Travel
Mrs. Marie-Pierre Rosmeulen
Lenneke Marelaan 6
1932 Sint-Stevens-Woluwe
Tel.: +32 (0)2 727 22 87
email: mariepierre.rosmeulen@aexp.be
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Disclaimer & Privacy Policy
General